Job Descriptions

Process Quality Practices – Process Architecture / Database Reporting

Travelocity Overview

Travelocity is the most popular travel service on the web. Teams of employees working in seven different U.S. offices work together to bring consumers the best in airline reservations, hotel rooms, cruises, vacation packages, car rentals, and last-minute deals.

Travelocity is the kind of place where employees work hard and learn much, but maintain a healthy balance between work and personal life. We're looking for team members who take initiative and demonstrate resourcefulness, innovation, guts, urgency, and passion. Of course, we're also looking for people who believe, in the immortal words of Dr. Seuss, that "fun is good!"

Casual and Comfortable Workplace

We're serious about what we do, but that doesn't mean we don't have fun. Here at Travelocity, we work in a casual environment where we can wear jeans every day if we want to. Shorts in the summer?  Sure no problem, we're cool with that. So, if you have an affinity for denim and t-shirts, you could fit right in.

Experience and Travel

Since we're in the travel business, we encourage employees to go out and see the world. That's why Travelocity offers an above-average amount of time off to our team members and discounts on select travel offerings. We also offer the opportunity to earn travel discounts through IATAN after six months with the company.

Responsibilities:

Process Quality Practices is dedicated to new and innovative practices that drive maximum efficiency, value delivery, and throughput across Travelocity business and technology activities.  This position is dedicated to business process design and improvement, focusing on business best practices, process analysis, design, and optimization.  

Qualifications:

  • Possess inter-personal skills in dealing with diverse cultures and people
  • Possess strong communication skills, both written and verbal
  • Able to work both independently and with senior staff to define, execute, and implement change management initiatives
  • Possess solid understanding of database concepts and structure with knowledge of relational databases and data warehouse concepts
  • Able to apply hypothesis driven root cause analysis techniques
  • Able to identify, document, and maintain process and information flows
  • Experience in developing Business Case Analyses 
  • Design, test, execute and distribute reports via Excel, Access, Business Objects or other tool  Validate and verify data in reporting environment
  • Build and execute executive reports based on querying various our corporate database systems
  • Create and finalize production-ready reports
  • Exposure to process modeling tools
  • Exposure to improvement methodologies such as Total Quality Management and Six-Sigma
  • Experience preferred with other reporting and data warehousing, such as Pivot Tables